Privacy is important to Ferme des Voltigeurs (hereinafter “The Company“). For this reason, we have put in place safeguards and practices for the sound management of your personal information in accordance with applicable laws, including Bill 25.
This Privacy Policy (the ” Policy “), which should be read in conjunction with the terms of use of the website and the Service agreements entered into with the Organization, describes our practices regarding the collection, use, processing, disclosure and retention of the Personal Information of our customers, visitors and users.
By using our website [www.fermedesvoltigeurs.com] or by transacting through technological means with us, you agree that we may collect, use, process, disclose and retain your Personal Information in accordance with the terms described herein. If you do not agree to abide by and be bound by this Policy, you are not permitted to visit, access, or use our Website, or to share your Personal Information through technological means with us.
This Policy does not apply to Personal Information of employees, representatives and consultants of the Organization, or any other person affiliated with the Organization, as well as to any information that does not constitute Personal Information as defined by applicable law.
Purpose of this Policy
This Policy tells you what personal information we collect through technological means, how we process it, and when we need to disclose it to subcontractors or third parties.
The term “personal information” means any information about a natural person that reveals, directly or indirectly, something about the identity, characteristics or activities of that individual. For example, this may include your name, date of birth, personal email address, financial information, or personal identification numbers.
Contact us
Any questions, comments, requests, concerns, exercise of rights or complaints regarding this Privacy Policy should be directed to our Privacy Officer (PIO) at the following coordinates:
Email : rprp@fermedesvoltigeurs.com
Address : 2350 Foucault Blvd., Drummondville, Qc, J2E 0E8
Consent to Collection of Personal Information
For the Company, respect for your privacy and the confidentiality of your data is essential. For this reason, this Privacy Policy tells you what information we collect electronically and for what purposes, the means used to collect it, how we process it, and when we need to disclose it to subcontractors or third parties, the confidentiality and security measures as well as your rights in relation to your Personal Information.
By providing us with Personal Information, you authorize the Company to collect and process your personal information that is necessary to provide you with our products or our products and services. Please be aware that you remain in control of your Personal Information at all times and that you may opt out of our collection of Personal Information about you. To do so, it is sufficient to indicate or mention it to us when the Information is collected on paper, verbally or in the presence of a member of our staff. You may also inquire from our Customer Service Department about Information collected by electronic means and to indicate your refusal to collect it. In this case, we may not be able to serve you.
The consent you give us at the time of collection or processing of your personal information may be withdrawn at any time. We will make sure to respect your choice in accordance with our legal obligations.
In the course of our business, we collect and use Personal Information through specified collection methods such as:
- When browsing our website;
- During visits to our places of business;
- Through the use of Wi-Fi in our places of business;
- When downloading our apps to your smart electronic devices;
- When we communicate by phone or live chat;
- During social media and email interactions;
- When interacting on websites such as Facebook, Instagram, Google Business, You Tube, etc.
- When consulting or viewing our online advertisements;
- When interacting with our authorized representatives
- When recording audio or video;
Personal Information Collected
During our business, we may collect, process and use different types of personal information. We strive to limit the collection of personal information to that which is necessary to provide you with our services or as permitted by law.
The personal information we collect includes:
Via our Website and any means or electronic site:
- contact information, such as your first and last name, your email address to subscribe to our newsletter or to create a user account with us;
- information collected automatically when using the Website and our Services, including:
- Login information and other information about your activities on the Website, such as your IP address, the pages you viewed, the time and date of your visits, the type of browser you use, your device’s operating system, and other hardware and software information;
- geolocation data, such as your IP address, precise or approximate location determined from your IP address or your mobile device’s GPS (depending on your device settings);
When you interact with us:
- professional or employment-related information, such as your resume, place of employment, government titles or positions, employers, owned businesses, salary or self-employment income, as well as information about your criminal history and other information you provide to us when you apply for a job;
- contact information, such as your first and last name, email address, telephone number, customer account;
- information about products or services, such as information about the services we have provided to you;
- Information that you choose to provide or transmit to us, for example, when you fill out a form, respond to surveys, or contact one of our employees or representatives.
Use of Personal Information
Generally, we use your personal information only for purposes permitted or required by law or for the following purposes:
- to offer or improve our products and services or develop new products and services;
- To allow you to subscribe to our newsletter, apply for a job, answer your questions, collect opinions and comments, or provide you with assistance as needed;
- operate, maintain, supervise, develop, improve and offer all features of our Website;
- for the purposes of identity checks, personal background checks, as permitted by law, or to comply with our obligations under applicable laws and regulations;
- send messages, updates, security alerts or transmit communications in accordance with the law;
- administer a contest, promotion, survey, or other feature of the Website or our services;
- Conduct research and analysis in connection with our business and services;
- detect and prevent fraud, errors, spam, abuse, security incidents and other harmful activities;
- establish, exercise or defend a right or a legal proceeding.
We always respect the purposes for which we collected your personal information. If we wish to use or disclose your personal information for other purposes, we will ask for your consent, except as permitted by law.
Individuals under the age of 14
We do not knowingly collect or use personal information from anyone under the age of 14. If you are under the age of 14, you should not provide us with your personal information without the consent of your parent or guardian.
If you are a parent or guardian and you become aware that your child has provided us with personal information without consent, please contact us as set forth in the “Contact Us” section to request that we delete that child’s personal information from our systems.
Disclosure of Personal Information
In the course of our business, we make your personal information accessible to our employees, consultants or agents whose duties require it.
While we try to avoid sharing your personal information with third parties, we may use service providers to perform various services on our behalf, such as IT management and security, marketing, and data analytics, hosting, and storage. In these circumstances, we provide only the personal information necessary to carry out their mandate and we are committed to ensuring that the principles set out in this Policy are respected.
In addition, these service providers provide us with sufficient assurances that adequate safeguards are in place for your personal information processed or disclosed before your personal information is disclosed to them. When our service providers no longer need your personal information, we ask them to destroy that data appropriately.
The personal information we collect, and store remains protected and is securely hosted on servers that may be located outside of Quebec, including in Canada and the United States.
We may also share, transfer or disclose, in strict accordance with this Policy, your personal information with third parties when required to do so by law or in connection with a commercial transaction involving the sale, transfer or assignment, in whole or in part, of [Ferme des Voltigeurs inc.] or our assets. In this case and in the event that the business transaction is completed, we will notify you before your personal information is governed by another privacy policy.
We do not sell, trade, or otherwise disclose your personal information to third parties, except as permitted by law.
Retention of Personal Information
Subject to applicable laws, we retain your personal information only for as long as necessary to fulfill the purposes for which the information was collected, unless you consent to your personal information being used or processed for another purpose. After this time, your personal information will be destroyed or securely anonymized.
For more information about the periods for which your personal information is retained, please contact us as indicated in the “Contact Us” section.
Rights with respect to personal information
You have the following rights:
- Access: the right to be informed of the personal information we hold about you and to request a paper copy of documents containing your personal information, subject to exceptions provided by applicable law;
- Accuracy and rectification: the right to have the personal information we hold about you rectified, amended and updated if it is incomplete, ambiguous, outdated or inaccurate;
- Withdrawal: the right to withdraw or modify your consent to the collection, use, disclosure or retention of your personal information at any time, subject to applicable legal and contractual restrictions.
- De-indexing: the right to ask us to stop disseminating your personal information and to de-index any link attached to your name that gives access to this information if such dissemination contravenes the law or a court order;
- Information: the right to be informed when you are the subject of a decision based solely on automated processing or when using identification, location or profiling technology and the means offered to activate these functions;
- Complaint: the right to file a complaint with the Commission d’accès à l’information, subject to the conditions set out in applicable law.
To exercise any of these rights, please contact us as set forth in the “Contact Us” section.
Privacy statement
[Ferme des Voltigeurs inc.] has implemented physical, technological and organizational security measures designed to adequately protect the confidentiality and security of your personal information against loss, theft or unauthorized access, disclosure, copying, disclosure, use, modification. These measures include controlling access to our offices and equipment, setting up a secure connection between your device and our server on our Website, and raising awareness among [Ferme des Voltigeurs Inc.] employees to this Policy, obtaining their commitment to comply with it and to respect the confidentiality of your personal information, as well as the adoption of governance aimed in particular at the secure storage and destruction of your personal information.
In addition, we limit access to your personal information to those personnel who need it to perform their duties. These individuals only have access to the information necessary to perform their duties.
Despite the adoption of such measures, we cannot guarantee the absolute security of your personal information. If you have reason to believe that your Personal Information is no longer secure, please contact us immediately as indicated in the “Contact Us” section.
Limitation of Liability
[Ferme des Voltigeurs inc.] undertakes to take all reasonable measures to ensure a level of confidentiality and security of personal information that complies with appropriate technological standards given its sector of activity.
Notwithstanding the foregoing, you declare that you understand and acknowledge that no computer system offers absolute security and that a certain amount of risk is always present when transmitting Personal Information over the public network that is the Internet.
You agree that [Ferme des Voltigeurs inc] cannot be held responsible for any breach of confidentiality, hacking, viruses, loss, theft, misuse or alteration of Personal Information transmitted or hosted on its systems or those of a third party. You also declare that you waive any claim in this regard, except in the event of gross negligence or willful misconduct on the part of [Ferme des Voltigeurs inc.]. Accordingly, you agree to release [Ferme des Voltigeurs inc] and its officers, directors, related persons and business partners from any liability for any damages of any nature whatsoever, whether direct or indirect, incidental, special or consequential in connection with the use of your Personal Information.
In the event of a breach of the confidentiality or security of your Personal Information that poses a high risk to your rights and freedom, such breach will be notified to you as soon as possible, and [Ferme des Voltigeurs inc] will take the necessary measures to preserve the confidentiality and security of your Personal Information.
Cookies
We use cookies and other similar technologies (collectively, “Cookies“) to help us operate, protect, and optimize the Website and the services we offer. You can configure your browser so that you are informed when cookies are set when you visit the Website, so that you can decide, in each case, whether to accept or refuse the use of some or all Cookies.
Among the Cookies that we collect through our Website are the following:
- Functionality Cookies : These cookies allow the Website to remember choices you make (such as your username, preferred language, etc.) to provide you with a personalized and enhanced experience on future visits.
- Analytics cookies : These cookies help us analyze and understand how you use our Website, in order to improve its usability, functionality, and content.
- Advertising cookies : These cookies are used to display relevant advertisements based on your interests and browsing history.
User Posting of Content
The user of the Website has the possibility, via his user account, to provide comments and other information if desired. We remind you that [Ferme des Voltigeurs inc] cannot be held responsible for the content of your comments, nor for the consequences that may result from them. We strongly advise you not to post any Personal Information about yourself on our Website in order to ensure the protection of your personal data.
Updates to this Policy
We reserve the right to modify this Policy at any time in accordance with applicable law. If we make any changes, we will post the revised Privacy Policy, update the updated date and post a notice of the update on the home page of our Website. The notice will indicate the date of its publication, the general purpose of the amendments and the date on which the amendments come into force.
We encourage you to review this Policy each time you access our Website to stay informed about the safeguards and sound practices of your personal information.
If you do not agree to the new terms of the Privacy Policy, we invite you to stop using our Website and our services. If you choose to continue using our Website or services after the new version of our Policy becomes effective, then your use of our Website and services will be governed by that new version of the Policy.
This policy was last updated on [February 24, 2026] when it was last updated.
